Disappointing order fulfillment.
"I ordered a size 6. 5M shoe. The pair that I received was in the correct size box, but it contained 8W. Upon contacting Nina they immediately issued return authorization and shipped the correct shoes. The second pair arrived, again in the correct box, but that box contained size 7M. Agin contacted the company. They issued a return authorization. I was also informed that the 6. 5M originally ordered was no longer available. There were for my son’s wedding. I had already purchased the matching purse from this source. They were informed of this. I would have expected, at a bare minimum, an offer to have me return the purse. A good customer oriented company would offer to refund the cost of the purse. VERY DISAPPOINTING EXPERIENCE. I’ll never buy from Nina again and will make sure everyone knows how they do business."









