Shipping & Handling

Nina offers shipping via UPS® on orders within the contiguous US. Additionally, we offer expedited services - the cost & conditions are as follows:

*Nina offers Free Standard Shipping when purchasing $50 or more in a single transaction (excluding tax). A $8.95 flat rate shipping fee will apply to orders totaling less than $50. Orders shipping to Canada, Hawaii and Alaska do not qualify for free shipping.
Orders placed with Standard Service will ship within 1–2 business days. Expedited orders placed by 12:00 PM EST on business days typically ship the same day, while those placed after 12:00 PM EST, on weekends, or holidays will ship the next business day. Orders are processed Monday through Friday, and we currently ship only within the United States and Canada. APO/FPO addresses are shipped via USPS.

*Shipping fees for Hawaii and Alaska are calculated at checkout.

Canadian Shipping Details

Fees

Delivery fees to all provinces of Canada are calculated at checkout.

Taxes & Duties

Customers are responsible for all Canadian government taxes and duties on shipments. Packages refused will not be refunded or exchanged.

Returns

Returns are accepted for international orders. Customers are responsible for all additional duties and/or fees associated with shipping return orders. Click here for more information on our return & exchange policies.

Order Cancellation

Please be advised that once an order is submitted, it cannot be cancelled or modified as processing begins immediately.

Price Adjustment Policy

Nina Shoes does not honor any price adjustments for items purchased online or from any third party seller. Once a purchase is made, the price paid at the time of purchase is final.